Important note: This document is the legal basis governing the relationship between you and by88clup. If you do not agree with any of these terms, please do not register or continue using the service.
1
Scope of application
These terms and conditions ("Terms") govern your access to and use of the by88clup platform at https://by88clup.vu along with all mobile applications, APIs, and related services (the "Platform").
By creating an account, logging in, or using any feature of the Platform, you confirm that you have read, understood, and agreed to be bound by these Terms. The Terms apply to all users, regardless of the device or location from which they access the Platform.
These Terms are read together with Privacy Policy and Responsible gambling guide – all three documents together constitute the entire agreement between you and by88clup.
2
Account registration requirements
To register and use an account at by88clup, you must meet all of the following conditions simultaneously:
- Sufficient 18 years of age or older or the minimum legal age as required by the laws of your place of residence, whichever is higher.
- Is a real individual (not a legal entity, organization, or automated bot).
- Is not prohibited from using online betting and entertainment services under local law.
- Provide honest, accurate, and complete registration information.
- Has never had an account suspended or permanently closed by by88clup.
Each person is only permitted to own one account only. If it is found that an individual owns multiple accounts – in any form – by88clup reserves the right to close all associated accounts and forfeit all accumulated balances and bonuses.
Strictly prohibited: Creating a second account to receive additional welcome bonuses, circumvent betting limits, or for any other reason. This is the most serious violation in the system.
3
Account usage policy
You are responsible for keeping your login credentials secure. Specifically:
- Do not share your username and password with anyone, including family members.
- Do not allow others to use your account, whether or not with your consent.
- Immediately notify the support team if you suspect unauthorized access to your account.
- Use a strong password and change it regularly.
By88clup will treat all activity carried out from your account as having been performed by you, unless you have reported a compromise of your account before that activity occurred.
Prohibited conduct when using the Platform includes but is not limited to:
- Using software, bots, scripts, or any automated tools to interact with the Platform.
- Deliberately exploiting technical errors or system vulnerabilities for unfair gain.
- Money laundering or using the Platform for any illegal purpose.
- Obstructing or harming the experience of other users.
For identity verification, by88clup may ask you to provide identification documents at any time, especially during withdrawals or when unusual account activity is detected.
4
Deposits and withdrawals
Financial transactions on by88clup are governed by the following regulations:
- Deposit: Must be conducted through the officially listed payment channels on the Platform. In Vietnam, common methods include bank transfers, VietQR, and popular e-wallets.
- Account holder name: Must match the information registered on by88clup. Transactions from third parties will be rejected and may be held for investigation.
- Processing time: Deposits are usually processed quickly; withdrawals may take from a few hours to several business days depending on the method and verification requirements.
- Minimum amount: Each deposit and withdrawal transaction has a minimum amount specified in the system – please check within your account before proceeding.
By88clup reserves the right to require additional verification before processing large withdrawals or when unusual activity is detected. This is to protect the security of your account.
by88clup is not responsible for losses arising from incorrect transfer details, use of a payment account not belonging to the account holder, or transactions made through unofficial channels.
5
Betting rules
All bets placed on the Platform are final once confirmed. You are responsible for checking all details carefully before confirming each bet.
- Confirmed bets cannot be cancelled or modified except in cases of verified technical errors on the system's part.
- The results of all games and sporting events are determined based on the rules of each game type or sport, and by88clup's decision is final.
- Sports odds: If an event is cancelled or stopped before meeting the conditions for completion, bets will be settled according to the sport-specific rules published on the Platform.
- By88clup reserves the right to set maximum bet limits and to decline any bet without providing a reason.
- "Hedge betting" for the purpose of abusing promotion conditions is strictly prohibited.
For live dealer games in the game lobby, the dealer's decision during a live session is final. Cases of mid-session disconnection will be handled in accordance with the publicly posted disconnection policy.
6
Promotions and bonus policy
All promotions at by88clup are governed by the individual terms of each program, which form part of these overall Terms. General principles apply to all promotions:
- Each promotion is applicable only once per account (unless otherwise specified).
- Bonuses cannot be withdrawn directly – the rollover requirement must be completed within the specified period before they can be converted into withdrawable funds.
- Promotional abuse – including creating multiple accounts, hedge betting, or using another person's information – will result in cancellation of all related bonuses and balances, and may lead to account suspension.
- By88clup reserves the right to modify, suspend, or terminate any promotion at any time without prior notice.
Always read the specific conditions of each promotion on the
Promotions before activation. Detailed terms may vary between programs.
7
Liability and limitations
By88clup provides the Platform on an "as-is" basis. We strive to maintain a stable service but do not guarantee that the Platform will operate continuously without interruption or error.
- By88clup is not liable for indirect losses, including lost profits, data loss, or losses arising from business interruption resulting from the use of or inability to use the Platform.
- In the event of a technical error resulting in incorrect game outcomes, by88clup reserves the right to void the relevant transactions and refund the wagered amount.
- Winnings arising from software errors, incorrectly displayed odds, or bets placed after the outcome has been determined will be considered void.
Software and content on the Platform are the intellectual property of by88clup and its game provider partners. Copying, distributing, modifying, or commercially using any content without written consent is strictly prohibited.
8
Responsible gambling
By88clup recognizes that betting and real-money games can cause serious problems for some individuals. We are committed to helping users maintain healthy entertainment habits.
- Users may request to set deposit limits, loss limits, and session time limits through the account settings.
- The self-exclusion feature allows you to temporarily lock or permanently close your account at any time.
- Minors under 18 are strictly prohibited from participating. Adults in the household are responsible for preventing underage individuals from accessing devices that are logged in to by88clup.
See the full guide and support resources at Responsible gambling.
9
Security and privacy
The collection, storage, and use of your personal information is governed by Privacy Policy of by88clup. Summary of key points:
- Your information is collected solely for the purpose of operating the service, verifying identity, and complying with legal requirements.
- By88clup does not sell user information to third parties for commercial purposes.
- We apply appropriate technical security measures to protect data, but cannot guarantee absolute safety against all cybersecurity risks.
10
Changes to terms
By88clup reserves the right to update these Terms at any time. When significant changes are made, we will notify you via your registered email or a prominent notice on the Platform.
Continued use of the Platform after the effective date of any changes constitutes your acceptance of the updated Terms. If you disagree with any changes, you have the right to stop using the service and request account closure.
Always check the "Last updated" date at the top of the page to confirm whether the version you are reading is the most current.
11
Contact and disputes
If you have a complaint or dispute related to account activity, transactions, or game results, please follow this process:
- Contact live support via live chat or in-account email, clearly describing the issue and providing relevant evidence.
- Processing time: We are committed to responding within 48–72 business hours for standard issues; more complex cases may require additional time.
- Final decision: In any dispute relating to game results or bets, the decision of by88clup is final after full review of technical evidence.
All support inquiries can be submitted via: [email protected]
Frequently asked questions about the terms
No. Deposit transactions must be made from an account in your own name – the name of the bank account or e-wallet holder must match the information registered on by88clup. Deposits from a relative's or third party's account will be rejected and may trigger an account investigation.
This is a common situation. When you activate a bonus but do not complete the wagering requirements within the time limit, the bonus is automatically cancelled. Your real money (the initial deposit amount) is generally not affected – only the bonus is forfeited. This is why we always encourage reading each program's conditions carefully before activating.
Yes, in cases of serious violations of the terms – such as fraud, creating multiple accounts, system abuse, or signs of money laundering – by88clup reserves the right to suspend or close the account immediately. For minor violations, we typically notify the user and provide an opportunity to remedy the issue. Valid balances (excluding bonuses) in accounts closed for non-fraudulent reasons will be handled according to internal procedures.
Yes. You have the right to request account closure at any time through live support. Before deletion, please ensure you have withdrawn all valid balances. Some transaction data may be retained as required by law – details are in the Privacy Policy. If you wish to self-exclude from the platform for health or gambling-related reasons, the self-exclusion process includes additional protective steps.