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Last updated: June 2026

BY88CLUP Privacy Policy – Protecting User Information and Privacy

By88clup considers the protection of personal information to be an inseparable part of its service. This policy clearly explains what we collect, how we use it, and how we protect your data.

No data selling Sensitive information encryption Right to view and delete data Not shared with third parties for commercial purposes

By88clup's security commitment

Six core principles governing how we process your data

End-to-end data encryption

All data transmitted through the by88clup Platform is encrypted using TLS/SSL. Account information, transactions, and sensitive personal data are protected both at rest and in transit.

Collection with a clear purpose

We only collect information that is genuinely necessary to operate the service and verify identity. No redundant data is collected, and no behavior outside the Platform is tracked.

No sale of information to third parties

By88clup does not sell, rent, or exchange users' personal information with any external organization for commercial purposes. This is an unconditional commitment.

Your right to control your data

You have the right to view, edit, and request deletion of your personal information at any time. Requests are processed within a reasonable timeframe and will not be unreasonably refused.

Identity verification protects your account

The KYC (Know Your Customer) process is carried out to protect you from unauthorized transactions. Verification information is processed securely and is not used beyond this purpose.

Right to opt out of marketing

You may opt out of marketing emails or promotional notifications at any time through your account settings. Opting out does not affect important operational notifications.

Table of contents
  1. Information we collect
  2. Purpose of information use
  3. Legal basis for data processing
  4. Sharing information with third parties
  5. Cookies and tracking technologies
  6. Data security and storage
  7. User rights
  8. Children and minors
  9. Policy changes
  10. Privacy contact
This policy applies to all users who access and use the by88clup platform, including the website and mobile application. Read together with Terms and Conditions for the full picture.

1 Information we collect

By88clup collects information from you in three main categories, depending on how you interact with the Platform:

1.1 Information you provide directly

  • Full name, date of birth, and email address upon account registration.
  • Phone number (used for two-step verification and important communications).
  • Identity document information when completing identity verification (KYC) – typically required when withdrawing above a certain threshold or when unusual activity is detected.
  • Bank account or e-wallet information (account holder name, account number) used for deposit and withdrawal transactions.

1.2 Information collected automatically

  • IP address, browser type, operating system, and access device.
  • Pages viewed, access times, and navigation flow within the Platform.
  • Game session data and betting history (for service operation and fraud detection purposes).
  • Cookies and locally stored data (see the Cookie section below for more details).

1.3 Information from third parties

  • Identity verification data from KYC partners (if applicable) – used solely for compliance purposes.
  • Information related to payment transactions from payment gateways such as NAPAS, domestic banks, and e-wallets.
We do not ask you to provide more than is necessary. If you find an information request seems unrelated, please contact support to clarify before providing it.

2 Purpose of information use

The information collected is used for the following specific purposes. We do not use your information beyond the purposes listed without your consent:

Purpose Type of data used Required?
Creating and managing user accounts Full name, email, date of birth, phone number Yes
Identity verification (KYC) Identity documents, portrait photo By transaction threshold
Processing deposits and withdrawals Bank account / e-wallet information Yes
Fraud detection and account security IP, device, login behavior Yes
Personalizing experience and game recommendations Usage history, account preferences No (can be disabled)
Sending promotional notifications and updates Email, phone number No (can be declined)
Compliance with legal obligations Transaction information and account history Yes (by law)

3 Legal basis for data processing

By88clup processes personal data based on the following legal bases:

  • Contract performance: Data processing necessary to provide the service under the Terms you agreed to upon registration.
  • Legal obligation: Some data is retained as required by law on anti-money laundering and financial fraud prevention.
  • Legitimate interests: Fraud detection, system security, and service quality improvement – purposes that do not infringe on your fundamental personal rights.
  • Consent: For non-mandatory purposes such as marketing and advanced personalization, we only process your data when you have given explicit consent.

4 Sharing information with third parties

By88clup does not sell personal information. However, to operate the service, we may share limited data with the following partners:

  • Game provider: Usernames and session IDs are required to connect with our partners' game software. They do not receive your financial information or identity documents.
  • Payment partners: Transaction information is shared with payment gateways to process deposits and withdrawals. This is a required technical share, not a commercial purpose.
  • KYC service provider: Document photos and biometric data (if any) are processed by an authorized identity verification partner with equivalent security standards.
  • Legal authorities: We are obligated to provide information upon receipt of a valid request from a competent authority in accordance with applicable law.
Note: by88clup does not share information with advertising networks or third-party analytics companies for the purpose of monetizing user data. All sharing is done solely to support the delivery of our services.

5 Cookies and tracking technologies

By88clup uses cookies and similar local storage technologies to ensure the Platform operates correctly and to improve the user experience.

Mandatory cookies (cannot be disabled): Maintains login sessions, saves bet slips, and stores security settings. The Platform cannot function without this group of cookies.

Analytics cookies (can be disabled): Anonymous data about how users navigate the Platform is collected – helping us identify and fix pain points in the experience. This is not linked to your real identity.

Optional cookies (require consent): Remembers your display preferences, language, and interface settings between sessions. Saves you from having to reconfigure them every time you log in.

You can manage cookies through your browser settings. However, disabling mandatory cookies will disrupt login and certain core features of the Platform.

6 Data security and storage

We apply appropriate technical and organizational security measures to protect data from unauthorized access, loss, disclosure, or destruction. Specific measures include:

  • SSL/TLS encryption for all connections between your device and by88clup servers.
  • Passwords are stored in hashed form with a salt – by88clup staff cannot read your actual password.
  • Internal access control: only employees with specific responsibilities are permitted to access user data.
  • Continuous security monitoring and periodic vulnerability assessments.

Retention period: Account data is retained for the entire duration the account is active and for a specified period after closure (typically 2–5 years) to comply with legal obligations regarding transaction record retention. After that period, data is deleted or anonymized.

While we make every effort to protect your data, no system can guarantee absolute 100% security against every scenario. You also play an important role in security by using a strong password and not sharing your login credentials.

7 User rights over personal data

You have the following rights regarding the personal information that by88clup holds:

Right to access

Request a copy of the personal information we hold about you. We will provide it within 30 days of receiving a valid request.

Right to rectification

Request correction of inaccurate or incomplete information. Some changes require additional identity verification before they can be approved.

Right to erasure

Request deletion of personal information when it is no longer needed for its original purpose. Please note: some transaction data must be retained under anti-money laundering laws.

Right to object

Object to the use of your data for marketing or behavior-based personalization purposes. This request takes effect immediately for email marketing.

Right to data portability

Request an export of your personal data in a readable format for use with another service.

To exercise any of the rights above, contact the support team via live chat or support email. We may require identity verification before processing to ensure the security of your account.

8 Children and minors

By88clup does not provide services to anyone under the age of 18 and does not intentionally collect data from minors.

If we detect an account created by a person under 18 years of age, that account will be closed immediately and all associated data will be deleted following a secure process. The account balance will be handled in accordance with our internal policy and may be forfeited.

If you are a parent or guardian and suspect that a minor in your care is using our services, please contact support immediately so we can address it promptly.

9 Privacy policy changes

By88clup may update this Privacy Policy to reflect changes in our operating procedures, legal requirements, or user feedback. When significant changes occur, we will:

  • Sending an email notification to your registered address at least 14 days before changes take effect (for significant changes).
  • Displaying a prominent notice on the Platform for an appropriate period of time.
  • Update the "Last updated" date at the top of this page.

Continued use of the Platform after changes take effect constitutes your acceptance of the updated Policy. If you do not agree, you have the right to close your account and request deletion of your data.

10 Privacy contact

If you have any questions, concerns, or wish to exercise any rights regarding your personal data, please contact us:

  • Live chat: Fastest channel – visit any page on by88clup and click the chat icon. Available 24/7.
  • Support email: [email protected] – clearly state the subject line "Personal Data Request" for priority processing.

Response time: within 48–72 working hours for standard requests; more complex requests (such as full data export or account deletion) may take up to 30 days.

Frequently asked questions about data security

No. Passwords are stored as one-way hashes with a random salt – even our system engineers cannot read your original password. This is why, when you forget your password, the system can only reset it to a new one and cannot display the old one. If anyone claiming to be a by88clup staff member asks for your password – that is a scam.

Yes, your banking information (account holder name and account number) is stored in your profile for convenience in future transactions. This information is encrypted and is only used for processing withdrawal requests made by you. You can update or request deletion of your payment information through support.

Yes. You have the right to request account closure and deletion of personal data at any time. However, certain financial transaction records must be retained for a specified period as required by law (typically 2–5 years). Data that must be retained will be anonymized after the account is closed. Contact support to begin the process – make sure to withdraw your balance before requesting account closure.

Identity verification (KYC) is typically required when you withdraw above a certain threshold, when the system detects unusual activity, or when you wish to increase your transaction limits. Identity document images are processed through a secure KYC system, stored with encryption, and accessed only by specifically authorized personnel. Once verification is complete, data is retained for the minimum legally required period before being deleted or anonymized.

Experience with peace of mind – your data is protected

Register a by88clup account with the confidence that your information is handled transparently and securely in accordance with our commitments in this policy.

Register an Account View terms of use
TLS/SSL encryption No data selling Right to erasure
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